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Need JioPhone early refund? Recharge the handset with Rs 1,500 annually

In just 3 days, about 6 mn people booked JioPhone by paying Rs 500 in advance

Press Trust of India  |  New Delhi 

Reliance JioPhone
A sales person displays JioPhone as she poses for a photograph at a store of Reliance Industries' Jio telecoms unit, on the outskirts of Ahmedabad | Photo: Reuters

users can get an early of their deposit partially if they recharge their phone with a total value of Rs 1,500 in a year, a channel partner said.

Under the new condition set by for the users, handset buyers can get a of Rs 500 if they return the device in the first year, provided they have made recharge of Rs 1,500 during the year, he said.

"Customers have the flexibility to reach the Rs 1,500 per year usage figure according to their convenience by choosing among the various plans announced by the company," the channel partner said.

Similarly, on the return of the phone in the second year, the customer will get a of Rs 1,000 and in the third year entire amount of Rs 1,500 will be refunded, he said.

Chairman and Managing Director had announced that the will be "effectively free" for users, but to prevent misuse of the scheme buyers will need to pay a one-time fully refundable deposit of Rs 1,500. The entire money will be refunded to the customer after usage of the phone for 36 months.

A query sent to elicited no immediate response.

"The total recharge amount in a year is slightly lower than the Rs 153 per month special that the company had announced for the initially. Consumers can achieve total amount with monthly recharge of Rs 125 either at one go or in sachets. Still, it's lower than the average amount of Rs 150 paid by individual mobile subscribers for 2G service in a month," the channel partner said.

In just three days, about six million people booked JioPhone by paying Rs 500 in advance. The company has started shipping JioPhones from Sunday and delivery of all phones is expected to be completed within 15 days.

"The early return and refund conditions make the usage more flexible for customers but this also clarifies that customers cannot just keep the phone and not use it," he said.

First Published: Fri, September 29 2017. 02:44 IST