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Restaurants serve change: Fine-dining chains switch to delivery in Covid-19

Speciality Restaurants, Barbeque Nation, Indigo among companies 'adjusting to market realities'.

Cleaning and sanitization are going on at China Gate Restaurant in Bandra ahead of its reopening on October 5th as per Unlock 5.0 of Mission Begin Again guidelines of the Maharashtra Government, in Mumba
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China Gate Restaurant in Mumbai's Bandra is sanitised ahead of its reopening last year. (File photo)

Viveat Susan Pinto Mumbai
Covid-19 is forcing restaurant owners to reinvent their business models. Fine-dining chains, where operations revolve around providing a gourmet experience on the ground to patrons, are now following their fast-food peers to pivot to a delivery model.

To put things in perspective, dine-in sales at a restaurant constituted 93-95 per cent of their total sales in before Covid-19. Delivery and takeaways were a mere 5-7 per cent. Takeaway and delivery are inching up as dine-in remains constrained due to restrictions in cities to contain Covid-19.

Speciality Restaurants, which has brands such as Oh! Calcutta, Sigree and Mainland China, derived 34