Swiggy spreads 'Smiles' among its delivery partners with welfare scheme

Last month, Swiggy's rival Zomato also unveiled its first experience centre in Bengaluru for providing a differentiated experience to its delivery partners

Food delivery start-up Swiggy said on Friday it was providing health care and financial access for its 125,000 delivery partners spread across 100 cities for over a year. The Bengaluru-based firm said it started the programme, Swiggy Smiles, after undertaking an in-depth exercise in understanding their needs and wishes.

The initiative focuses on their welfare, personal development, and motivation, and includes benefits ranging from on-call doctors to facilitating education loans at fair interest rates.

Swiggy, which raised $1-billion funding last December, said the programme had been a success, with more than 55,000 delivery partners having availed benefits.

“Delivering millions of orders each month,