Telecos divided over benefits of artificial intelligence, big data tech

Operators have taken up conflicting positions on the need to create common AI terminology standards before leveraging the new-age technology in the telecom industry

India's top telecom companies are once again divided- this time over whether the deployment of new-age artificial intelligence (AI) and big data (BD) technologies can improve the overall quality of telecom services (QoS), traffic and spectrum management or not, reports Economic Times. 

Reliance Jio in its submission to the Telecom Regulatory Authority of India (Trai), has said that the opportunities to deploy AI to improve network performance, overall QoS, spectrum management, security, and customer service in the telecom sector are vast.

Both Vodafone Idea (Vi) and Bharti Airtel in their submissions said that it is too early to even predict