Data hack derails daily life at AIIMS; admin reaches out to govt, IT firms

Staff forced to log manually, as patients grapple with test delays

“It takes a special kind of devil to hamper the smooth functioning of medical institutions,” Devender Kumar (name changed), fumes as he hurries through a stack of reports, calling out the names of patients.
 

“If you have got your tests before November 22, you will have to wait. Those reports are now inaccessible, thanks to the cyberattack and the ongoing server clean-up. We are being told that they might be available after December 6. Please have patience,” the doctor shouts out to the teeming crowd of patients and their family members gathered in front of the specialty lab in the