EPFO launches multi-location claims settlement facility to expedite process

Retirement fund body Employees Provident Fund Organisation (EPFO) on Monday said it has launched a multi-location claim settlement facility to expedite member claims, moving away from the existing system of geographical jurisdiction for claim processing.

The facility will bring a paradigm shift by allowing EPFO offices to settle online claims from any of its regional office across the country, the labour ministry said in a statement.

All types of online claims i.e. provident fund, pension, partial withdrawal and claims and transfer claims can be processed under this novel initiative, it added.

Covid-19 crisis has affected 135 regional offices of the EPFO with different