Railways is working out a comprehensive strategy to deal with its immediate concerns like customer satisfaction, perking up loadings and infrastructure development like station redevelopment.
Railways needs structural changes, that is reform. It is suffering because of lack of investment so you need investments. But, our immediate concern is customer satisfaction, punctuality, freight, Railway Minister Suresh Prabhu said at the FICCI conference.
Referring to the reforms being undertaken in railways, Prabhu said the conference's theme is sustaining high growth. Reform is a continuous process. But unless you refine the goal...it will not be a successful, he said.
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On the ambitious station redevelopment plan, he said, We have come out with different models for station redevelopment plan. While our Habibgunj station is a PPP model, Bhubaneswar station is being developed by the state government. He said Gandhinagar station is being redeveloped by both the state and the Centre with 76 per cent and 24 per cent equity participation, respectively. Surat station is also being developed with the participation of the state, Centre and railways, he said, adding, it will be part of the multi-modal transportation system.
Referring to joint ventures with state governments for rail infrastructure development, he said it helps in addressing land acquisition, law and problems in the state.

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