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An Amazon Web Services outage wreaked havoc on the e-commerce giant’s delivery operation, preventing drivers from getting routes or packages and shutting down communication between Amazon and the thousands of drivers it relies on.
The outage began about 10 am Eastern time (8.30 pm IST) on Tuesday, according to Downdetector, an online platform that provides users with real-time information about the status of various websites and services.
At the height of the failure, the web monitoring site reported more than 20,000 complaints for Amazon and more than 11,000 for Amazon Web Services (AWS), the company’s cloud computing arm.
By 1.45 pm Eastern time,
