Business Standard

Ensuring that the MEA delivers

Comprehensive diplomatic goals, broken down into action plans for embassies, needed

passport
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One area where the MEA has improved vastly is the quality of passport and consular service delivery

Kishan S Rana
Setting out the strategic objectives of foreign policy is the first step in a process that leads to actionable goals for embassies and consulates, and provides templates for performance evaluation, improving results across the board. Logically, that superstructure of desirable outcomes demands a foundation, a master list of what we want from our diplomatic engagement. It is not sufficient to say that these foreign policy objectives are obvious, and “known to all”.

Consider how other foreign ministries organise what is a typical three-level matrix, consisting of objectives, goals and targets. The UK was a pioneer, thanks to Margaret Thatcher’s push for
Disclaimer: These are personal views of the writer. They do not necessarily reflect the opinion of www.business-standard.com or the Business Standard newspaper

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