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Ensure you get continuity benefits when porting your insurance policy

Don't select new policy based on price alone; look for old one's shortcomings

Healthcare, health, public health, insurance
premium

“Customers are looking for service efficiency from their insurer,” says S Prakash, managing director, Star Health and Allied Insurance

Sanjay Kumar Singh New Delhi
In the wake of the pandemic, many customers are taking a hard look at their health insurance policies. They are porting their policies if they find them unsatisfactory.

For instance, the online insurance platform Policybazaar earlier saw an average 7-8 per cent of customers who wished to port. Between March and May that figure shot up to 15 per cent.

Plugging policy loopholes

People who had bought policies several years ago with a sum insured of Rs 1-2 lakh realised during the pandemic how inadequate that was. “Of the customers who wish to port, 80 per cent say they want