In the wake of the pandemic, many customers are taking a hard look at their health insurance policies. They are porting their policies if they find them unsatisfactory.
For instance, the online insurance platform Policybazaar earlier saw an average 7-8 per cent of customers who wished to port. Between March and May that figure shot up to 15 per cent.
Plugging policy loopholes
People who had bought policies several years ago with a sum insured of Rs 1-2 lakh realised during the pandemic how inadequate that was. “Of the customers who wish to port, 80 per cent say they want

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