 "Shopping is no longer only about the transaction. Instead, it is about creating an atmosphere and experience")
Enter Palladium Mall in Mumbai or Chanakya Mall in New Delhi and you will be besotted by the finest names in high street fashion and international labels: the likes of Dior and Todds, Panerai, Jimmy Choo and Michael Kors. But apart from an army of brands, what is it that sets apart a luxury mall from a regular mall.
It's an all pervading and consistent experience of luxury in everything: from services to entertainment and design. According to Arvind Singhal Chairman and Managing Director of Technopak, “Successful luxury malls provide a highly personalised shopping experience with services such as personal
