Enter Palladium Mall in Mumbai or Chanakya Mall in New Delhi and you will be besotted by the finest names in high street fashion and international labels: the likes of Dior and Todds, Panerai, Jimmy Choo and Michael Kors. But apart from an army of brands, what is it that sets apart a luxury mall from a regular mall.
It's an all pervading and consistent experience of luxury in everything: from services to entertainment and design. According to Arvind Singhal Chairman and Managing Director of Technopak, “Successful luxury malls provide a highly personalised shopping experience with services such as personal