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Mandating insurance not the way forward to boost penetration: Irdai member

T L Alamelu says health insurers need to address trust deficit; regulator has tried to standardise areas of concern such as definitions, pre-existing diseases, among others

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While the Irdai is trying to better consumer experience by bringing in standard products, it is also cognizant of the issues insurers are facing from service providers

Subrata Panda Mumbai
Despite the fact that there is massive under-penetration in the county as far insurance is concerned, the regulator is of the view that the solution to this does not lie in mandating insurance because a stage has been reached where insurance should be a product on “demand”. It cannot be forced upon consumers by the industry or other stakeholders.

“There has generally been a feedback that either the regulator or the government should mandate certain types of insurance, but ideally the solution does not lie in mandating insurance,” said T L Alamelu, Member (Non-Life) Irdai.

“There has been a demand