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Delhi govt claims doorstep delivery of services scheme got 'massive response'

Press Trust of India  |  New Delhi 

The government claimed its doorstep delivery of services scheme got a "massive response" from people on the second consecutive day.

An said that over 3,300 calls were received overnight at the call centre set up to facilitate the scheme between 10 pm on Monday to 10 am on

According to an figure, applicants placed more requests pertaining to the Transport Department of the government.

As many as 59 requests were received for driving licence and other services till 2 pm During this period, 54 requests were made pertaining to the

The government got a "massive response" on the second day of the launch of its doorstep delivery of services scheme, the said.

Yesterday, launched the scheme under which Delhiites can avail 40 services, including driving licence, ration card, caste and marriage registration certificates, at their doorstep.

"By 5 pm on Tuesday, the total number of calls connected was 13,783. Out of these 4,758 calls were answered by the handling the call centre," the government said in a statement.

It stated the rest of the calls were on waiting line and were being called back. were sent to 8,101 callers, whose calls were not answered and are in the process of being called back.

It also stated that the has directed to add more operators and lines from tomorrow.

"The number of operators would be 150 and phone lines will be 200 from Tuesday," the statement stated.

(This story has not been edited by Business Standard staff and is auto-generated from a syndicated feed.)

First Published: Tue, September 11 2018. 20:35 IST
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