Yesterday, Chief Minister Arvind Kejriwal launched the scheme under which Delhiites can avail 40 services, including driving licence, ration card, caste and marriage registration certificates, at their doorstep.
"By 5 pm on Tuesday, the total number of calls connected was 13,783. Out of these 4,758 calls were answered by the executive handling the call centre," the government said in a statement.
It stated the rest of the calls were on waiting line and were being called back. SMS were sent to 8,101 callers, whose calls were not answered and are in the process of being called back.
It also stated that the chief minister has directed to add more operators and lines from tomorrow.
"The number of operators would be 150 and phone lines will be 200 from Tuesday," the statement stated.
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