Rajasthan Government today directed Electricity Department officials to ensure adequate power supply to consumers and proper redressal of their grievances.
Chief Minister Vasundhara Raje today chaired a review meeting of the department, in which issues related to transmission and distribution losses, and grievances redressal were discussed.
"Engineers were asked to maintain proper power supply in the state so that consumers face no problem. Suggestion from the field staff were discussed in the meeting and officers were also asked to prepare a road map for the future," Raje told reporters after the meeting.
Energy Minister Gajendra Singh Khinwsar said he had highlighted the need to improve the grievances redressal mechanism in the department, besides other issues related to power supply.
"Officials were asked to introduce on a toll free helpline number for filing complaints so that the mechanism could be improved. I have asked them to address all complaints at the earliest," he said.
