The Haryana government will set up two dedicated cells for Non Resident Indians (NRIs) to help them in redressal of complaints and investment-related queries.
While the grievances redressal cell would dealwith their complaints, the second would beto facilitate their investment and take up suggestions from them, Haryana Chief Minister Manohar Lal Khattar said today.
The cell concerning their complaintswould be headed by an officer of the rank of Deputy Inspector General of Police (DIG), he informed.
The CM was speaking at the inaugural session of the Pravasi Haryana Divas 2017 organised by state government Confederation of Indian Industry (CII) as the national partner, in Gurugram.
Union Steel Minister Chaudhary Birender Singh and Textiles Minister Smriti Zubin Irani were present on the occasion.
The establishment of the cells would streamline enquiry and action-taking process, besides ensuring quick redressal of grievances of the NRIs, Khattar said.
Any NRI can reached to the government using grievances redressal cell's helpline number 8968420002 and even email at nricellharyana@gmail.Com.
The cell would have a field unit in every police district and the respective telephone numbers of these field units have been made available on the website of Haryana Police.
Haryana already has fully functional Citizen Grievance Redressal System as the CM Window. It has a track record of disposal rate of 91 per cent. Thesystem for NRI Grievance Redressal, is seamlessly integrated with existing system.
Haryana NRI Cell has been launched for a focused facilitation of pravasis. The NRIs can contact NRI Cell for business queries, investment interest and any other suggestion too.
The Principal Secretary, Industries, Devender Sigh said Kartik Das would be the contact person. They (NRIs) can email at kartik.Das@investindia.Org.In, call on 9205192101 or log on to investharyana.Nic.Infor investment-related queries.
He said the state government had changed more than 300 laws, rules and procedures in less than four months to help Haryana feature among the top five states in the country in terms of ease of doing business as per the World Bank's ranking.
Besides, 21 mahila thanas were established in all
districts to ensure safety of women.
The CM exhorted the Pravasi Haryanvis to offer their co-operation and invest in the state government.
While the people and successive governments of Haryana have transformed the state into one of the most progressive ones in the country since its inception on November 1, 1966, when almost the entire nation believed that such a small state would not be economically and financially viable.
These achievements were not reflected in the social development, he added.
He said that following the mandate given by the people of the state upon a call given by Prime Minister Narendra Modi to undo these ills, the Haryana Government achieved success in many areas.
These include election of only educated representatives of panchayati raj institutions who are non-defaulters of bank and power utilities and have a functional toilet at home, giving teachers of the education department the right to choose their place of posting for the next five years by making the system of transfer of teachers online to curb corruption, he said.
Besides, improving the sex ratio at birth in the state, which crossed the 900-mark for the first time in several decades, the CM said.
Apart from this, the present governance in the state has made governance corruption-free by dismantling the system of discretionary exercise of power through steps such as scrapping of Chief Minister's discretion in granting licences for setting up of colonies, Khattar said.
He also said that Haryana would be a futuristic state with smart villages and cities, and e-governance solutions for all public services. Where every person from state is assured of good education, health, employment and a decent life, and every youth goes digital.
