You are here: Home » Reuters » News
Business Standard

Corrected: Rise of the machines: Philippine outsourcing industry braces for AI


(Corrects to clarify companies are not clients, but outsourcing service providers or have offshoring operations in paragraph 9)By Karen LemaMANILA (Reuters) - The outsourcing industry in the Philippines, which has dethroned India as the country with the most call centres in the world, is worried that the rise of artificial intelligence (AI) will eat into the $23 billion sector.AI-powered translators could dilute the biggest advantage the Philippines has, the wide use of English, an industry meeting was told this week. Other AI applications could take over process-driven jobs.The Philippines' ...

This article is no longer available in our repository.

There could be multiple reasons for this.

First Published: Fri, November 10 2017. 16:36 IST