As India moves to operationalise social security contributions for gig and platform workers, a seemingly technical design choice could carry outsized consequences for different segments of the platform economy: whether aggregators should contribute based on annual turnover or on a percentage of individual worker payouts. A contribution mechanism for gig-worker social security that is linked to individual transactions rather than an aggregator's turnover could create a sharply uneven financial burden across the platform economy, hitting businesses built on high transaction volumes but low-ticket sizes especially hard, analysts and industry sources said. The Code on Social Security, 2020 requires aggregators to contribute to a Social Security Fund for gig and platform workers. Under the rules, a gig worker becomes eligible for benefits after 90 days of engagement with a single aggregator, or 120 days across multiple aggregators, in a financial year. Aggregators are required to assess .
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The Gig Workers Association on Tuesday welcomed the decision by quick commerce platforms to roll back the ten-minute delivery promise, saying the move recognises that extreme delivery timelines put unsafe pressure on delivery workers. In a statement, the association said the ten-minute delivery model forced workers to rush, take risks on the road and work long hours due to constant pressure created by incentives, ratings and order allocation on apps. "However, workers are often paid the same amount for a multi-order delivery as for a single order. In one such case, a worker was paid only Rs 19.30 for delivering two orders together. This increases risk and workload without any additional compensation," it said. The association further said that the creation of a permanent institutional mechanism for collective dialogue between workers, platforms, and the government is a necessity. Adding that such a mechanism is necessary to address concerns in advance, ensure worker safety and ...
The video comes weeks after Raghav Chadha raised concerns in Parliament about the working conditions of gig and platform workers
A hard stop at 10 minutes puts lives at risk even if the distance from the dark store to an apartment is a just a few 100 metres
Union questioned Zomato's earnings calculations and benefits, saying fuel costs, unpaid leave and limited insurance weakened claims of fair pay in the gig economy
Goyal explained that Zomato gig workers earn a steady income, get welfare support, have flexible schedules, and are not pressured by 10-minute delivery promises, countering claims of exploitation