Indian Ecommerce

Best of BS Opinion: Investors are finally reassessing AI valuations

From the correction in AI stocks and environmental clearance rules to ecommerce reform, exam paper leaks and a critique of technology, desire and patriarchy

India's ecommerce growth hinges on trust and fair competition

Despite its rapid expansion, the sector struggles to balance the interests of platforms, sellers, gig workers, and the state

Swiggy Q1FY27 result: Loss narrows 34% as quick-commerce revenue jumps 53%

Quick-commerce revenue climbed 52.9 per cent to ₹1,232 crore, while its segment loss narrowed 18.3 per cent to ₹651 crore; food-delivery segment result rose 48 per cent

Trade body calls for rollback of FDI in inventory-based ecom policy

CAIT seeks rollback of the new e-commerce FDI export policy, alleging it favours Amazon and Flipkart, while experts say clearer implementation rules are needed

Kalyan Krishnamurthy on why customer value keeps Flipkart hungry for more

Over fruit and avocado on sourdough toast, Kalyan Krishnamurthy tells Nivedita Mookerji and Udisha Srivastav why customer value keeps Flipkart hungry for more

Why gourmet groceries have become quick commerce's next growth engine

After competing on delivery speed, quick commerce companies are betting on gourmet foods, imported products and premium brands to increase average order values and improve profitability

Retail rulebook: India needs a clear policy framework for growth

With ecommerce emerging as the biggest disruptor, international marquee brands entered this space and, more recently, the quick-commerce segment

Margin expansion remains the key trigger for Nykaa despite strong growth

Nykaa posted its fastest revenue growth in 13 quarters, led by strong fashion sales, but analysts believe sustained margin expansion will be the key driver for the stock

Why quick commerce has become a battle no retailer can afford to lose

Quick commerce has moved beyond emergency groceries, forcing Amazon and other retailers to fight to become the first app consumers open whenever they need to buy something

Amazon Now, Flipkart Minutes go full throttle in India's qcom space

Amazon Now and Flipkart Minutes are expanding aggressively to challenge Blinkit, Instamart and Zepto, betting on scale, Tier-II markets and existing customer ecosystems

India should revisit stance on WTO ecom moratorium: Icrier study

ICRIER says India's growing digital exports now outweigh tariff revenue concerns and calls for a more proactive role in shaping global digital trade rules

India embraces quick commerce: Why kirana stores face biggest challenge

We have repeatedly seen that the Indian market does not evolve in the same way as others have

Flipkart beauty category grows 50% as non-metro cities drive demand

Non-metro cities account for more than half of demand on Flipkart's Beauty and Personal Care segment, while Gen Z consumers drive nearly 60 per cent of purchases

Nearly half of online grocery shoppers can't check expiry dates: Survey

Nearly half of Indian consumers cannot see expiry dates while shopping for groceries online, with five major platforms failing to consistently display the information despite disclosure requirements

Over 75% of Meesho orders now come from AI-powered recommendations

Meesho says its PRISM recommendation engine is reshaping product discovery, with AI-driven personalised feeds powering most orders on the platform

FSSAI seeks explanation from Blinkit over complaint of poor-quality curd

Food regulator FSSAI has sought explanation from quick commerce firm Blinkit on a complaint by a person who allegedly fell sick after consuming curd ordered from the platform, sources said. Food Safety and Standards Authority of India (FSSAI) has received a written complaint from a person who allegedly had to seek medical help after falling sick following the consumption of curd bought from e-commerce platform Blinkit, they added. Medical prescription has also been attached in the complaint registered with FSSAI. According to sources, FSSAI has written a letter on May 29 to the CEO of Blink Commerce Pvt Ltd), apart from person In-charge of operations after it received a complaint from a person who had ordered curd through the Blinkit mobile application. The complainant allegedly developed severe stomach ache and diarrhoea shortly after consumption of the curd and had to seek medical help, they added. Of late, FSSAI has received several complaints, either through social media or ..

When a creator tells you what to buy: The new face of online shopping

From 'Amazon finds' to under-₹500 reels, short-form videos are reshaping how users discover, buy online

Flipkart's India Post tie-up signals a more asset-light logistics strategy

Flipkart's India Post partnership signals a broader shift in logistics strategy as the Walmart-owned e-commerce major looks to deepen reach while balancing costs and profitability

As mercury soars, ecomm firms step up measures to protect delivery workers

As brutal heatwaves sweep across large parts of India, pushing temperatures well above 40 degrees Celsius, the spotlight has once again turned to the millions of gig workers who form the backbone of the country's booming e-commerce and quick-commerce sectors. For delivery partners navigating congested city traffic on two-wheelers, the summer months bring a heightened risk of severe dehydration, heat exhaustion, and heatstroke. Bound by algorithmic targets and the pressure of rapid delivery windows, these workers often spend peak afternoon hours exposed to extreme weather conditions, with little to no access to clean drinking water or shaded resting spots on their routes. Facing mounting scrutiny over the occupational hazards associated with the gig economy, major food delivery, quick commerce, and e-commerce platforms are now rolling out a slew of mitigation measures. From specialised cooling gear to air-conditioned rest hubs, companies are attempting to buffer their frontline ...

Amazon's 'Now' orders rising 25% month over month in India: CEO Andy Jassy

E-commerce giant expands rapid-delivery service to 100 cities as competition intensifies in quick-commerce market