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Page 87 - Samsung

Task cut out for Samsung

Acknowledging a mistake when a brand does not live up to expectations and promptly finding a solution are critical to preventing a crisis from blowing up

Task cut out for Samsung
Updated On : 19 Sep 2016 | 12:10 AM IST

One million Samsung smartphones in US recall

The company meanwhile announced replacements for the faulty phones would be available to US customers next week

One million Samsung smartphones in US recall
Updated On : 16 Sep 2016 | 9:01 AM IST

Galaxy Note 7 recall shows challenges of stronger batteries

It is urging owners to keep the phones turned off until they can get them replaced, beginning September 19

Galaxy Note 7 recall shows challenges of stronger batteries
Updated On : 15 Sep 2016 | 11:18 AM IST

Samsung to limit recharging of faulty Note 7 batteries

It announced a software update that will limit battery recharges to 60 per cent of capacity

Samsung to limit recharging of faulty Note 7 batteries
Updated On : 14 Sep 2016 | 11:50 AM IST

Samsung blames small battery flaw for Note 7 recall

Samsung Electronics blamed a minor battery manufacturing flaw for prompting a global recall of its Galaxy Note 7 smartphones and is seeking more time to investigate the cause behind its deepest crisis in years.The Korean company outlined the preliminary findings in a report to the country's technology standards agency that hasn't previously been released. Initial conclusions indicate an error in production that placed pressure on plates contained within battery cells. That in turn brought negative and positive poles into contact, triggering excessive heat. Samsung however stressed that it needed to carry out a more thorough analysis to determine "the exact cause" of battery damage.While executives have referred publicly to manufacturing slip-ups, Samsung's report went into more detail about the potential flaws in battery design. The company has scrambled to contain the fallout after 35 cases emerged of the Note 7 overheating or combusting, with 17 of those reported in its home market.

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Updated On : 14 Sep 2016 | 1:18 AM IST

Samsung slumps $22 bn after Note 7 crisis

Shares have plunged 11 per cent since Friday, the biggest two-day decline since 2008

Samsung slumps $22 bn after Note 7 crisis
Updated On : 13 Sep 2016 | 1:49 AM IST

Samsung sells printing unit to HP for $1.05 bn

Samsung Electronics will sell its printer business to US computer maker HP, the companies said on Monday, as the South Korean giant accelerates restructuring efforts amid a generational power transfer in the founding Lee family.HP said it will buy the unit for $1.05 billion and that the deal will boost growth opportunities in the copier segment, while Samsung made clear the transaction was "part of the company's efforts to concentrate on its core business areas".Samsung's printing unit has 6,000 employees and posted total revenue of 2 trillion won ($1.8 billion) in 2015, the company said in its statement Monday.Samsung Electronics - the world's largest smartphone maker that also produces home appliances and memory chips - is a flagship unit of the Samsung Group.The group, currently chaired by Lee Kun-Hee, has merged, broken out or newly listed some of its key units in recent years as Lee prepares to hand over the reins to his son and company vice chairman J Y Lee.Recent health problems

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Updated On : 13 Sep 2016 | 12:40 AM IST

Samsung scion to take board seat at flagship unit in succession move

Vice-Chairman Jay Y Lee is already widely considered the undisputed leader of the smartphones-to-construction conglomerate

Samsung scion to take board seat at flagship unit in succession move
Updated On : 12 Sep 2016 | 3:15 PM IST

US tells consumers to stop using fire-prone Samsung phones

Recall could cost firm nearly $5 billion; US Federal Aviation Administration bans use or charging of Note 7 in flight

US tells consumers to stop using fire-prone Samsung phones
Updated On : 10 Sep 2016 | 9:52 PM IST

Samsung seeks court order to remove goods from Hanjin vessels

It remains unclear if the vessel would proceed to stops in Vancouver, British Columbia, and Seattle

Samsung seeks court order to remove goods from Hanjin vessels
Updated On : 10 Sep 2016 | 3:23 PM IST

Relief for Samsung, LG as ship heads to Los Angeles

More than a week after South Korea's biggest container line filed for bankruptcy protection and disrupted cargo movements worldwide, exporters such as Samsung Electronics Co and LG Electronics are finally getting some relief. Hyundai Merchant Marine Co, the nation's number 2 liner, will flag off a vessel to Los Angeles from Busan late Friday to help ease a squeeze after many Hanjin Shipping ships were left stranded, unable to unload or pick up shipments. Bookings for the ship have reached more than 90 per cent, of which the two electronics makers accounted for about 60 per cent, according to Hyundai Merchant. Many more are planned. AP Moeller-Maersk A/S is introducing more services on the trans-Pacific route as well.About $14 billion worth of goods are stuck on 89 of Hanjin's 97 container vessels that are floating off 51 ports in 26 countries, according to Hanjin and court documents. "It will help restore the supply chain," said Rahul Kapoor, a director at Drewry Financial Research Se

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Updated On : 10 Sep 2016 | 12:44 AM IST

FAA warns airline passengers not to use Samsung smartphone

Samsung ordered a global recall of the jumbo phones after its investigation of explosion reports found the rechargeable lithium batteries were at fault

FAA warns airline passengers not to use Samsung smartphone
Updated On : 09 Sep 2016 | 9:52 AM IST

Samsung trips on quality control in rush to pip Apple

Apple,Iphone,Galaxy Note,United States,South korea,China,sony, LG,

Samsung trips on quality control in rush to pip Apple
Updated On : 07 Sep 2016 | 12:41 AM IST

Samsung sets deadline it can't miss after Galaxy Note 7 recall

A replacement model was already in the works before the company decided to announce the recall

Samsung sets deadline it can't miss after Galaxy Note 7 recall
Updated On : 03 Sep 2016 | 9:10 PM IST

Samsung announces swap for Galaxy Note 7 with Galaxy S7 variants

After just two weeks on sale 35 faulty phone batteries were reported so far; affected customers will also receive a $25 gift card

Samsung announces swap for Galaxy Note 7 with Galaxy S7 variants
Updated On : 03 Sep 2016 | 1:28 PM IST

Samsung delays rollout of Galaxy Note7 in India

It also announced a global recall of the device after reports that the handset can explode while charging

Samsung delays rollout of Galaxy Note7 in India
Updated On : 02 Sep 2016 | 6:37 PM IST

Samsung to recall Galaxy Note 7 phones after explosion claims: Report

Shipments of the Galaxy Note 7 smartphone were delayed in South Korea this week for extra quality control testing

Samsung to recall Galaxy Note 7 phones after explosion claims: Report
Updated On : 02 Sep 2016 | 9:13 AM IST

Samsung unveils bigger Gear S3 smartwatches

Pricing was not disclosed for the new Gear S3 watches, which are due to go on sale before the end of the year

Samsung unveils bigger Gear S3 smartwatches
Updated On : 02 Sep 2016 | 12:54 AM IST

Samsung mobile recovery faces the heat as Galaxy Note catches fire

Samsung did not comment on what problem it was trying to address or whether other markets were affected besides South Korea

Samsung mobile recovery faces the heat as Galaxy Note catches fire
Updated On : 02 Sep 2016 | 12:50 AM IST

Samsung launches Z2 at Rs 4,590 to woo feature phone users to switch to smartphone

It has 1GB RAM, 8GB internal memory (expandable up to 128GB), 5MP rear and 0.3MP front camera,1500 mAh battery

Samsung launches Z2 at Rs 4,590 to woo feature phone users to switch to smartphone
Updated On : 23 Aug 2016 | 5:29 PM IST