"Provision of services for captive purposes, that is, Captive Contact Centres have been kept out from the scope of OSP. They would require to furnish intimation only," it said
Why are missed calls such a big deal for leading telcos?
In its consultation paper released last week, Trai addressed three key points including the bundling of channels under bouquets, rampant discounting within bouquets, and the lack of consumer choice
The Trai had earlier issued show cause notices to various operators for specific circles for not meeting revised quality of service criteria as laid down by the regulator