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Don't deny pension for want of Aadhaar: EPFO to banks

The circular also said people who do not have Aadhaar should be encouraged to get it

Kiran Rathee  |  New Delhi 

Govt to sort out Aadhaar glitches

The Employees’ Provident Fund Organisation (EPFO) has asked to not deny monthly pension to people for want of cards or biometric authentication. Instead, they can use other documents such as life certificates.

The April 9 circular from the said people should not be denied their pension if biometric identification — fingerprint or iris scans — fails. An entry mentioning the cause should be made in an exception register.

The circular also said people who do not have should be encouraged to get it, and till they do so, a life certificate could be accepted as an alternative.

“The register will contain the details of exceptions granted, along with the life certificate, the number or the enrolment number. This can be reviewed and audited periodically by senior management of the bank,” the circular said.

The said agreements it signed with for disbursement of pension laid down their duties, including collection of necessary certificates from pensioners in November every year.

Since 2016, life certificates were being obtained digitally as Jeevan Pramaan. Submission of Jeevan Pramaan was facilitated through the Umang application on mobiles.

“Some complaints have been received from pensioners who are being turned away …for want of or …authentication. Because of this, pensioners are not able to get and submit Jeevan Pramaan,” the circular said.

It added, “should also make special arrangement for the bed-ridden, differently-abled, or senior citizens who are unable to visit the Aadhaar-enrolment centres.”

“After due verification through alternate identification documents as deemed necessary by the bank, pensions may be disbursed,” it said.

First Published: Wed, April 11 2018. 01:52 IST
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