Flipkart tops Fairwork India Ratings 2021, Urban Company comes in second

Flipkart is followed by Urban Company, Asia's largest home services marketplace and Tata-owned online grocer BigBasket.

Flipkart
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Flipkart (Photo: Bloomberg)

Peerzada Abrar Bengaluru
Walmart-owned e-commerce firm Flipkart has topped the list of Fairwork India Ratings 2021 report, which highlights the working conditions of app-based gig workers. It is followed by Urban Company, Asia’s largest home services marketplace and Tata-owned online grocer BigBasket. Mobility companies such as SoftBank-backed Ola, Porter and Uber were placed at the bottom of the list with zero scores each.

Combining desk research, worker interviews, and evidence provided by the platforms, the Fairwork India Ratings 2021 scores 11 platforms, including Amazon, BigBasket, Dunzo, Flipkart, Ola, PharmEasy, Porter, Swiggy, Uber, Urban Company and Zomato.

This year, no platform scored more than 7 out

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First Published: Dec 29 2021 | 1:22 PM IST

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