Founder Goyal admits to 'mistakes', plans to alter Zomato Gold scheme

Zomato Gold began last year as an exclusive, invite-only service, targeted at high-end restaurants serving niche customers who may already be their patrons

Succumbing to pressure from around 2,000 restaurants across the country that refused to continue with the Zomato platform, the food delivery firm’s founder Deepinder Goyal, in a series of tweets, admitted that his company made mistakes with its premium subscription service ‘Gold’ and would make changes to the appease restaurants.

Making changes in the Gold subscription service had also been one of the long standing demands of Zomato’s biggest investors.
 

Thousands of restaurants throughout the country took part in the ‘#Logout protest’ mainly against Zomato, led by the National Restaurant Association of India (NRAI). They cited skyrocketing overhead costs caused by