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Genpact expands its presence in The Netherlands

Company says its Dutch operations now support over 20 clients in the region

Bibhu Ranjan Mishra  |  Bangalore 

BPO services provider has strengthened its services delivery operations in The following its acquisition of last year. The New York Stock Exchange-listed company said with expanded services portfolio, its Dutch operations now serves over 20 clients including Ahold, MSD, Achmea and Nationale Nederlanden.

In April last year, has acquired Accounting Plaza, a provider of finance and accounting, human resources services and PeopleSoft ERP services. The acquisition expanded Genpact’s domain expertise in the retail industry in addition to its services delivery footprint in The Netherlands, Poland and Czech Republic.

“It has been one year since was acquired by and this transition has gone very smoothly. We have experienced tremendous energy in revitalising our F&A processes, and Genpact’s heritage in Lean and Six Sigma-based process improvements and industry expertise has been the driver for this,” said Ton Nolet, senior vice president of Group Control at Ahold Europe.

One of Genpact’s newer Dutch clients includes MSD, the Dutch subsidiary of pharmaceutical company, Merck. Genpact has consolidated its Enterprise Application Services center in Wormer, a town which is located in North Holland province of The Netherlands, following the acquisition of This helped the company to be selected as the preferred supplier for Achmea’s business intelligence competency center.

“The incorporation of Accounting Plaza into Genpact’s European operations has provided tremendous value to the services we deliver to our clients and has positioned us in The as a leader in BPM and ERP services,” said Pascal Henssen, senior vice president and COO, Genpact Europe.

Genpact presently has 14 delivery centers in Europe across Poland, Czech Republic, Romania, Hungary, and Morocco apart from The

First Published: Wed, May 01 2013. 13:29 IST