Smells like team spirit: Genpact project helps staff to teach other

The learners practice critical skills in actual projects with the light supervision of the nodal experts.

Global professional services firm Genpact is working on an internal project called Genome to reskill its employees, which works on the principle that an employee skilled in a subject, irrespective of seniority, can help others learn their skill set.

Launched in November, the programme aims to reskill all the 87,000 employees at Genpact. “We want to have an adaptive workforce, which is more important than a competent workforce,” said Gianni Giacomeli, chief innovation leader at Genpact. Based on operating models derived from Massachusetts Institute of Technology’s Centre for Collective Intelligence work, the programme is customising the reskilling paths for each of