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Tips for AI startups in India: Big clients can be a blessing & a challenge

The last couple of years have seen highs and lows in the hype cycle for chatbots

Kata, Irzan Raditya
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Kata CEO Irzan Raditya (second from left) with his team at Microsoft Accelerator in Bangalore / Photo credit: Kata

Sumit Chakraberty | Tech in Asia
The recent graduation function of Microsoft Accelerator’s 11th cohort in Bangalore had an unusual participant: Irzan Raditya, CEO and co-founder of Kata.ai, the first Indonesian startup to join this growth-stage accelerator program in India’s tech hub. The 13 other startups in the batch were all Indian.

A chatbot with 1.5 million friends
 
Landing big clients like Telkom and Unilever has been both a blessing and a challenge for Kata. “Typically, when you’re a B2B startup, you can scale slowly based on your growth or marketing. But in this case, we had to be ready on Day 1. We understood that