Covid-19: Irdai directs health insurers to settle claims within two hours

Insurance regulator Irdai has directed insurers to take decision on health insurance claims within two hours, a move aimed at alleviating pressure on the country’s health care infrastructure currently facing the heat of the coronavirus outbreak.

In light of prevailing conditions owing to Covid-19 as also taking into consideration the need for alleviating the pressure on the health care infrastructure, all the insurers shall decide health insurance claims expeditiously, it said in a circular.

In order to ensure that all health insurance claims are responded to quickly, has directed insurers to ‘comply’ with certain timelines. 

“Decision on authorisation for cashless treatment shall be