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Traveling in metro post lockdown? Don't miss these recent guidelines

Starting September 7, most metro rail services across the country will be resumed. Here's a set of guidelines you need to follow

Metro Rail | Delhi Metro | Hyderabad Metro Rail

BS Web Team  |  New Delhi 

Add these to your go-bag

Add these to your go-bag
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  • Face mask or face cover and a pocket size hand sanitizer (not more than 30 ml).
  • In case you’re found traveling without a mask, Hyderabad Metro department will supply them on a payment basis. However, you will not be allowed to travel by DMRC without a face mask.
  • Aarogya Setu App on your mobile phones. Its use is, however, not mandated.


Before getting-in metro-train

Before getting-in metro-train
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  • Upto 2 gates will be for entry and exit services.
  • Feeder bus service will remain suspended for
  • Thermal screening and hand sanitization will be done at the time of frisking for security.
  • Only 2 to 3 persons will be allowed to use lift at the same time, while people with special needs will be helped by Delhi Metro’s Customer Facilitation Agents.


New ticketing system

New ticketing system
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  • No tokens but Smart Card-holders, including QR code users on Airport Express Line, will be allowed to travel.
  • Recharge and purchase of cards will be only through cashless modes.
  • Passenger complaint books at stations will be discontinued for the time being.
  • For Hyderabad metro, Smart Card, mobile QR ticket with cashless/online transactions to be encouraged but not mandated.


While traveling in metro

While traveling in metro
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  • Follow alternate seating in the train or stand to maintain adequate social distancing.
  • The dwell time (stoppage) of trains at each station will be increased by 10 seconds from earlier 10-15 seconds to 20-25 seconds so that passengers get sufficient time to board and alight.
  • At interchange stations, the dwell time of trains will be increased by 20 seconds (from earlier 35-40 seconds to 55-60 seconds).
  • Hyderabad metro trains will run at five minutes’ frequency, and will change based on traffic trends.
  • Stations in containment zones to remain closed.

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First Published: Fri, September 04 2020. 09:36 IST