The factors most responsible for the jump in India’s ranking between 2017 and 2018, according to the World Bank, are greater ease in the payment of taxes online, the possibility of submitting building plans in advance of applying for a construction permit, a new form for business incorporation that combines the permanent account number or PAN with the tax account number or TAN, and a reduction in the time required to complete provident fund and state insurance applications. The World Bank report also gestured towards the passage and implementation of the new insolvency and bankruptcy code, as well as claiming that infrastructure at Nhava Sheva port in Mumbai had been upgraded and improved, and saying that some importers could take advantage of new online platforms at this point of entry for goods. There are, of course, important caveats to be made. The World Bank’s Doing Business Index has been criticised in the past for having too narrow a focus. It seeks to evaluate, through expert interviews, the difficulties involved in specific activities related to business in Delhi and in Mumbai. Other aspects, such as tax and bankruptcy law, are also examined. India has always performed well in terms of having solid protections for minority shareholders, but other aspects of the index have needed work. The paperwork involved in securing an electricity connection in India’s two largest cities, for example, has been improved in recent years.
It is important to note that these changes, while no doubt important improvements, do not scratch the surface of what is needed. Indeed, the general idea that tax compliance and payments have become easier will surprise many, given the general air of dissatisfaction surrounding the specific requirements for the goods and services tax or GST. The World Bank rankings have not taken the GST into account since it was not implemented in the period being evaluated. However, that is just one way in which such rankings depart from the actual facts on the ground. The NITI Aayog’s own estimation of doing business in Indian states, which was released recently, makes it clear how great the divergences are across India and the difficulties actually faced by Indian business. The government deserves credit for working to improve India’s World Bank ranking, but it cannot rest on its laurels as the World Bank itself has said that the rankings do not measure all aspects of the business environment. So, while the study offers useful insights, it may not be representative of what the stakeholders experience in real life.