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Justice through consumer courts: Glass still half full for Indian consumers

While several rulings have strengthened the cause of consumer protection, obtaining justice through consumer courts remains an arduous task

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Consumer Protection

Sanjay Kumar Singh 



Consumer

The Act of 1986 was a landmark development. It was meant to bypass the overburdened civil and criminal courts and offer speedy and inexpensive redress for consumers' grievances in a simplified format. This World Consumer Rights Day, consumer activists however say that the initial promise of the Act remains only half fulfilled.

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First Published: Thu, March 15 2018. 07:00 IST

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