City based IBS, a leading provider of new generation IT travel solutions, will power the cargo management of Korean Air (KE), one of the top five cargo carriers in the world.
"In a seamless migration earlier this week, IBS' fully integrated, web-based solution went live simultaneously at 130 stations of KE across the globe, placing it in complete command and control of the airlines cargo movement world-wide," IBM said in a release.
It added that the migration to the new technology was an unprecedented achievement in the air cargo industry as the top tier cargo carrier implemented a full-scale cargo management system, spanning all aspects of the business in a single cut over, and within a span of 18 months.
The software 'iCargo' replaces a legacy software and nearly 35 disparate satellite systems with a single, unified, cloud-based platform covering the entire spectrum of cargo business including sales, booking engine, pricing, capacity control, cargo operations, air mail and cargo revenue accounting, the release said.
Korean Air is a Cargo IQ certified carrier and a key influencer in the global air cargo industry.
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"KE is a dominant player in the global air cargo industry in terms of scale and thought leadership.
We are proud to be part of KEs modernisation process as they prime themselves to push the boundaries to deliver exceptional customer experience," Ashok Rajan, Head of Cargo and Logistics Solutions, IBS Software, said.
Earlier this month, IBS inked a contract with Etihad Airways, the national airline of the UAE, to enhance the efficiency of its operations and develop a fully automated management system for its guests and baggage journey.
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