BPOs get support from cos

The company has added that the results validate the continued strength of the outsourcing trend, with the majority responding that outsourcing is one of their organisation's key strategic initiatives for 2005.

Sixty-one per cent of the respondents reaffirmed outsourcing was a "critical issue" for their organisation. Some 25 per cent of the respondents replied to the contrary, and 15 per cent were undecided.

Commenting on the survey results Avinash Vashistha, Managing Partner, neoIT said, "The popularity of outsourcing continues to gain momentum. This has been driven by a number of factors, including companies' need to focus on core competencies among other factors."