HCL Tech inks deal with DSG Intl

HCL Technologies has entered into a multi-year, multi-service, multi million-dollar co-sourcing deal with DSG International Plc.

According to a release issued by HCL Tech to the BSE today, DSG International is Europe's leading specialist electrical retailer.

"DSG International trades in 14 European countries, and serves 100 million customers every year. In the UK it trades as Dixons, Currys, PC World and The Link. The group specialises in the sale of high technology consumer electronics, personal computers, domestic appliances, photographic equipment, communication products and related financial and after sales services," the release added.

Mike Babarkoff, corporate vice president and global head (retail & consumer practice) of DSG, said: "HCL will manage the majority of the commodity services DSG needs to operate, leaving it free to concentrate on the core areas of business and customer interface and business strategy. By using a composite of resources in a co-sourcing partnership, we are able to offer DSG cost protection and continuous service improvement. This deal further demonstrates the improved value co-sourcing can offer retailers."