Indian firms to enhance China's BPO skills

In what could probably be the first of its kind venture, two Indian firms today signed an initial pact with a Chinese industry body to train Chinese students in skills required in the booming outsourcing sector.

China-based Xi'an Service Outsourcing Development Association signed an MoU with Starting Point Competence Training and Snam Abrasive to enhance the level of certification and training required for the business process outsourcing (BPO) industry.

The MoU, signed at Xian-Bangalore Service Outsourcing conference, stresses on joint efforts to encourage, stimulate and formulate competency developmental activities that would promote the BPO industry in Xi'an.