Staffing firm to expand BPO work in Bangalore

Devises software for recruitment from offshore centre

Compusystems, a Michigan, US-based recruitment services firm is getting ready to become a software-cum-BPO outfit. Towards this, it plans to ramp up its business process outsourcing services from its centres in Bangalore and Thiruvananthapuram, senior company executives told reporters here on Tuesday.

The startup will also soon market a proprietory software product Emaximm that breaks down the recruitment process into steps, many of which can be done at an offshore centre in India, Mathew Verghese, president of the firm, said. Varghese, who started the firm 10 years ago with his wife, aims at $40 million in sales two years from now.

Compusystems aims to become an application service provider, selling recruitment service built around its product Emaximm. The firm aims to sell this service to enterprises in America seeking to outsource their recruitment tasks, Varghese said.

Anurag Gupta, a vice president with the firm, said, Compusystems had set up a "global marketing and support centre" in Bangalore where some 150 staff will provide business process outsourcing work by the end of this year. The firm has a contract, for instance, from the State of Indiana, to process medical expense claims.

So far, helping customers recruit staff has been the main revenue earner for Compusystems, which had done so for Delloite and Touche, Texas Instruments, Dell, Motorola, Philips, Lucent, General Electric and soon, Robert Bosch. Varghese said, "We have placed staff with most of these companies and are in talks with others."

A third line of business, which the firm wants to grow is offshore delivery of "niche IT engineering services," he said.

Presently, the company is targetting the small and medium businesses in the US and the UK, a company release said.

It had some 15 customers for different BPO tasks in HR, accounting, transaction services, front-end support and contact management with support.