Shelley Singh

How AI rewired work and life: The always-available partner for daily tasks

It's been three years since AI disrupted daily life with the launch of ChatGPT. It is now ubiquitous and, even amid fears of job losses and a looming bubble, the future is more rather than less AI

Big Tech boost to India's AI engine may power infra, local data hosting

Amazon, Google and Microsoft are investing big in India. This may support the development of AI infrastructure and local data hosting

As work is redefined and hiring resets, more turmoil may hit the job market

As work gets redefined and companies reset hiring, expect more turmoil in the job market

Big Blue: India at the heart of IBM's global playbook on AI, Cloud, quantum

IBM is reinventing itself around a trinity of AI, hybrid cloud, and quantum computing - with India at the heart of its global innovation and growth strategy

GCCs & IT services: Can collaboration amid global headwinds avert a crisis?

Global corporations, including JP Morgan, Fidelity International, Barclays Bank, Lowe's, Lufthansa, McDonald's, and Cargill, are expanding their delivery centres in India

IT sector hit by tariffs, visas, AI, geopolitics: Can it weather the storm?

US tariffs, visa issues, geopolitical tensions, and AI disruption have plunged the IT services industry into an uncertain period

From petri dish to payload: India's next Big Bang in future deeptech

Part II of this series shines the spotlight on India's audacious deeptech builders - startups engineering the country's future by tackling challenges too complex for conventional innovation

Dorm rooms to orbit: Can India's deeptech leap deliver on its promise?

Part-I explores why deeptech lagged in India, what's finally changing, and the hurdles ahead. Part-II profiles the builders - their ideas, technologies, and ambitions

The matrix, decoded: How QR codes are transforming payments in India

QR code, the little pixelated square, has changed how India pays or accesses information. Its applications are only limited by imagination

AI in currency: How it is quietly rewriting the rules of modern banking

Artificial intelligence is quietly transforming consumer-facing industries

From cancer detection to treatment, how AI is transforming health care

Artificial intelligence is changing the DNA of health care with the promise of a 'healthier human'. The second of a three-part series

Buy-buy AI: Why India's retailers are betting big on AI-powered growth

The concluding part of the series looks at how artificial intelligence is transforming every aisle with algorithms, from product discovery to logistics and marketing

India's semiconductor ecosystem takes shape with $21 billion pipeline

The tough act starts now, to build and scale up, and emerge as a global chip hub

Bullish on bots: How Agentic AI is changing customer support services

Agentic AI goes beyond scripted responses to anticipate needs, personalise interactions, and solve problems with minimal human intervention

How India's $54-billion BPO sector is being rewired by AI and Agentic AI

Unlike traditional AI, agentic AI can assess a situation, make decisions, and take independent steps to resolve problems - capabilities that are now being baked into BPO processes