Page 7 - Air India Express

Return to work or face termination: Air India Express gives crew ultimatum

Air India Express has issued an ultimatum to crew members who reported sick, demanding their return to duty by 4 pm on Thursday or face termination. Watch the video to know more.

Return to work or face termination: Air India Express gives crew ultimatum

Air India Express fired 25 cabin crew members and demanded others to either return to work by 4 pm on Thursday or face termination

Over 100 Air India Express flights cancelled as cabin crew calls in sick

Air India Express has opted to reduce its flight operations until May 13, with a usual schedule of around 360 flights per day, covering both domestic and international routes

Air India Express fires cabin crew members over 'premeditated' sick leave

According to Air India Express CEO Aloke Singh, more than 100 cabin crew members had reported sick just before their rostered flight duty since Tuesday night

Air India Express cancels 91 flights as cabin crew goes on sick leave

After Vistara cancellations, it's the turn of another Tata airline to face crisis

Air India Express cancels several flights due to cabin crew shortage

Air India Express has cancelled "scores of flights" due to a shortage of cabin crew members as a section of them are reporting sick to protest against alleged mismanagement at the Tata Group-owned airline, according to sources. Discontent has been brewing among a section of the cabin crew at the low-cost carrier for some time now, especially after the start of the process of merger of AIX Connect, formerly AirAsia India, with itself. The sources on Wednesday said several cabin crew members started reporting sick since Monday evening and as there are not enough cabin crew members, "scores of flights" have been cancelled at various airports, including Kochi, Calicut and Bangalore. Late last month, a union representing a section of the Air India Express cabin crew alleged that the airline is being mismanaged and there is a lack of equality in the treatment of the staff. Air India Express Employees Union (AIXEU), a registered union, which claims to represent around 300 cabin crew membe

A-I Express cabin crew conciliation: Labour dept to seek DGCA inputs

The regional labour commissioner will seek inputs from aviation regulator DGCA in the ongoing conciliation process with respect to the dispute between Air India Express management and a section of the cabin crew members, according to a source. Tata Group-owned profit-making Air India Express is in the process of merging loss-making AIX Connect, formerly AirAsia India, with itself. Meanwhile, Air India Express has cancelled over 90 flights since Tuesday night as a section of cabin crew members reported sick to protest against alleged mismanagement at the airline, which said it is working hard to minimise the disruptions. A union representing a section of the Air India Express cabin crew had filed a complaint before the labour department last year. The union had raised various concerns at the airline, including about room sharing during layovers. The matter is now under the conciliation process as per the Industrial Disputes Act, 1947. The source on Wednesday told PTI that the ...

Intervene urgently, resolve AI Express strike: Venugopal writes to Scindia

After Air India Express cancelled several domestic and international flights in the wake of its crew strike, Congress leader K C Venugopal on Wednesday sought immediate intervention of Civil Aviation Minister Jyotiraditya Scindia and called for urgent measures to ensure the passengers are not affected. In a letter to Scindia, Venugopal said the flight cancellations are causing agony to fellow citizens, especially those going to the Middle East. He said Air India Express is a low cost airline that is essential to connect our hardworking middle class workers across the world to their homeland. "When 80+ flights are cancelled due to employees' strikes, it causes huge agony to our fellow citizens, especially those in the Middle East. Wrote to the Ministry of Civil Aviation to intervene urgently and resolve the strike and restore regular Air India Express flights at the earliest," Venugopal said in a post on X while sharing his letter. "I am writing to bring to your kind attention the .

Air India Express to curtail flights amid cabin crew shortage: CEO Singh

Air India Express will curtail flights for the next few days to cope with non-availability of crew members, its CEO Aloke Singh said on Wednesday as the airline has been forced to cancel more than 90 flights due to cabin crew members reporting sick. In a message to the airline's staff, Singh said since last evening, more than 100 cabin crew members have reported sick prior to their rostered flight duty, "at the last minute, severely disrupting our operations". More than 90 flights have been disrupted due to the situation, he added. "The disruptions have cascaded across the network, forcing us to curtail the schedules over the next few days. We had to do this to cope with the non-availability of crew and to recover schedules," Singh said. Tata Group-owned Air India Express operates around 360 flights daily in the ongoing summer schedule that started in late March.

Air India Express flights cancelled. Know why

Air India Express cancelled many flights on May 8 and delayed about 80 flights due to last-minute sick calls by cabin crew members. Frustrated passengers took to social media to complain about the su

Air India Express staff express 'growing discontent' in letter to chairman

The letter from the Air India Express employees union follows a mass sick leave by Air India cabin crew earlier today which left at least 86 flights cancelled

Air India Express says no recognition of workers' union amid crew protest

The statement comes hours after the airline cancelled some 26 flights and delayed 81 due to last-minute sick calls by some cabin crew members

Kerala airports see protests against AI Express' last minute cancellations

Protests by irate passengers were witnessed at all airports in Kerala on Wednesday against the last minute cancellation of their Air India Express flights. Passengers, mostly travelling to the Gulf nations, claimed that they were informed about the flight cancellations after they completed their security check and were waiting to board the flight. While Air India Express has offered a full refund or complimentary rescheduling to another date, passengers are not happy with that. Many of them claimed that they could lose their jobs if they do not reach their place of work today, while some others' work visas are about to expire. One woman, who was to travel from Kannur to Sharjah with twin babies and her husband, said she has to rejoin work on May 9, but Air India Express was offering her a flight from Kochi only on May 10. "What would be the point in me travelling on May 10? If I do not reach there before May 9, my boss will say not to come and I will lose my job," she told ...

Section of A-I Express staff flag concerns, allege mismanagement at airline

A grouping of Air India Express cabin crew has alleged that the airline is being mismanaged and there is a lack of equality in the treatment of the staff. The airline is part of the Tata Group and is in the process of merging AIX Connect (formerly AirAsia India with itself). Air India Express Employees Union (AIXEU), which represents a section of the airline's cabin crew members, on April 26 wrote a letter addressed to Tata Group and Air India Chairman N Chandrasekaran. Copies have been marked to Air India Express CEO Aloke Singh and others. The registered union, which claims to represent around 300 cabin crew members, mostly seniors, has alleged that mismanagement of the affairs has affected the morale of the employees. It has also claimed that Air India Express employees who were interviewed for internal job postings for higher ranks were offered lower job positions even after clearing the interviews. Queries sent to Air India Express on April 26 regarding the letter remained ..

Air India-Vistara merger: Tata Sons moves up deadline to year-end

Air India and Vistara have reached out to the Directorate General of Civil Aviation (DGCA) and initiated the process of merging their operational manuals

Air India Express offers discounted tickets to young first-time voters

The deal is available to first-time voters aged between 18 and 22, who have a valid voter ID and are travelling to or from airports near their respective home constituencies

AI code now on Air India Express's flights, Vistara later: Campbell Wilson

An airline's designator code is used for quick identification in flight reservations, ticketing, and baggage handling, making travel processes smoother and more efficient

Air India saves costs by taking insurance cover for merged entity

The insurance cover has been provided by a consortium of Indian insurance companies including Tata AIG General Insurance

Air India operationalises five new contact centres to assist customers

Air India has operationalised five new contact centres, including in Cairo and Kuala Lumpur, to provide assistance to its customers worldwide. The Tata Group-owned airline has partnered with Concentrix, a California-headquartered customer engagement firm, to manage premium services from centres in Mumbai, Cairo, and Kuala Lumpur. Besides, the carrier has signed up iEnergizer to operate contact centres in Noida and Bengaluru, focusing on domestic inquiries, a release said on Friday. Recently, Air India introduced a premium desk for its premium frequent flyer members as well as business and first-class guests. In the release, the airline said it has implemented a comprehensive back-office insourcing strategy to manage emails, social media, and chat support internally to assist the customers. "A 24/7 grievance management desk promptly addresses all customer queries, escalations and provides round-the-clock support," it added.

IndiGo aircraft brushes wings of Air India Express plane at Kolkata airport

An IndiGo aircraft grazed the wings of an Air India Express plane at the Kolkata airport on Wednesday, leaving wings of both aircraft damaged, officials said. The IndiGo flight was headed to Darbhanga, while the Air India Express plane was scheduled to leave for Chennai. The Directorate General of Civil Aviation (DGCA) has launched a probe and de-rostered two IndiGo pilots involved in the incident, a senior DGCA official said. Both aircraft had passengers on board at the time of the accident but no injuries have been reported. Air India in a statement said the aircraft has returned to the bay and further investigations are underway. "The wingtip of a taxiing aircraft of another airline grazed one of our aircraft, which was stationary and awaiting clearance to enter the runway at Kolkata for a scheduled operation to Chennai," an Air India Express spokesperson said in a statement. The aircraft has since returned to the bay and further investigation is underway, "for which we are ..