Air India on Friday said its flights to and from Tel Aviv will remain suspended till April 30 amid tensions in the Middle East. The airline operates four weekly flights between the national capital and the Israeli city. "Air India flights to and from Tel Aviv will remain suspended until 30th April 2024, in view of the emerging situation in the Middle East. We are continuously monitoring the situation," an airline spokesperson said in a statement. The airline is offering one-time waiver on rescheduling and cancellation charges for passengers who have confirmed bookings for travel to and from Tel Aviv during this period. On Sunday, the carrier decided to temporarily suspend its flights to Tel Aviv. Tensions have escalated in the Middle East in the wake of attacks by Iran on Israel and the response in retaliation. The Tata group-owned carrier had recommenced the services to the Israeli city on March 3, after nearly five months. Air India had suspended flights to and from Tel Aviv .
The insurance cover has been provided by a consortium of Indian insurance companies including Tata AIG General Insurance
Air India currently operates a total of 72 flights a week to Dubai from five Indian cities, of which 32 flights are from Delhi
Flights from India to Dubai have been disrupted significantly as heavy rains resulted in flooding of the emirate's airport, also one of the world's busiest airports. Air India, which operates 72 weekly flights from various cities to Dubai, cancelled its services on Wednesday. Apart from Air India, Air India Express, Vistara and SpiceJet also operate flights from various Indian cities to Dubai, which is also home to a large number of Indian diaspora. An Air India spokesperson said that due to the impact of adverse weather in Dubai, it had to cancel flights to and from the Gulf nation on Tuesday and Wednesday. "We are doing our best to get affected passengers on their way as soon as possible by re-accommodating them on flights in the next few days. We are also offering a one-time date change waiver to passengers with valid tickets on 16 and 17 April, allowing them to reschedule their flights to future dates within the validity of the tickets," the spokesperson said in a statement on
Air India on Tuesday said some of its west-bound flights are planned along a safe alternative route on a day when some of its flights used the Iranian airspace. Flight tracking websites on Tuesday showed that at least three Air India flights used the Iranian airspace amid the Middle East crisis. Responding to a PTI query in this regard, an Air India spokesperson said, "as part of our continual operational risk assessment some of our west-bound flights are planned along a safe alternative route which is used by many other airlines". A source in the know said the flight path was a safe corridor in the Iranian airspace. "Air India will continue to monitor flight operations in the Middle East in close consultation with various safety and security organisations and regulatory bodies," the spokesperson said in a statement.
Air India on Sunday decided to temporarily suspend flights to Tel Aviv amid escalating tensions between Israel and Iran. An official said the direct flights between Delhi and Tel Aviv will be suspended for now. Air India operates four weekly flights between the national capital and Israeli city. The Tata group-owned carrier recommenced services to Tel Aviv on March 3 after a gap of nearly five months. Air India suspended flights to and from Tel Aviv, starting October 7, 2023, in the wake of the Hamas attack on the Israeli city.
Indian airlines are altering flight paths for Europe and the Middle East due to escalating tensions between Iran and Israel
Amid escalating tensions in the Middle East, Air India, and Vistara on Saturday said they have decided to opt for alternative flight paths for some of its flights to and from India. On Friday, India asked its citizens not to travel to Israel and Iran amid increasing fears that Tehran may launch an attack on Israeli soil in retaliation to a strike on the Iranian consulate in Syria 11 days ago. While Air India and Vistara did not elaborate on the alternative flight paths, two persons in the know said carriers are avoiding the Iranian airspace while flying to destinations in the West. "We are closely monitoring the developing situation in the Middle East. Presently, our aircraft will operate on alternative flight paths to and from India, according top priority to the safety of our passengers and crew," an Air India spokesperson said in a statement. Air India is the only Indian carrier that operates flights to Israel. It has four weekly flights connecting Delhi and Tel Aviv. In a ...
Air India has operationalised five new contact centres, including in Cairo and Kuala Lumpur, to provide assistance to its customers worldwide. The Tata Group-owned airline has partnered with Concentrix, a California-headquartered customer engagement firm, to manage premium services from centres in Mumbai, Cairo, and Kuala Lumpur. Besides, the carrier has signed up iEnergizer to operate contact centres in Noida and Bengaluru, focusing on domestic inquiries, a release said on Friday. Recently, Air India introduced a premium desk for its premium frequent flyer members as well as business and first-class guests. In the release, the airline said it has implemented a comprehensive back-office insourcing strategy to manage emails, social media, and chat support internally to assist the customers. "A 24/7 grievance management desk promptly addresses all customer queries, escalations and provides round-the-clock support," it added.
'Challenging start to new financial year', says Vinod Kannan after airline had to cancel 150 flights between March 31 and April 4
Air India will start direct flights from the national capital to Ho Chi Minh City in Vietnam from June 1. The airline will use A320 neo aircraft with a two-class configuration to operate the flights five days a week -- Mondays, Wednesdays, Fridays, Saturdays, and Sundays, according to a release on Wednesday. The flights will commence from June 1. "The new service will also enable convenient one-stop connections to Vietnam via Delhi for travellers from the US, Canada, UK, and Europe," the release said. Currently, Air India flies non-stop flights to Singapore, Bangkok and Phuket (Thailand), and Yangon (Myanmar).
Tata Group-owned Air India is planning to send a set of first officers who can operate the narrow body A320 family planes to Vistara, which is grappling with pilot woes, according to multiple sources. The pilots will be send to Vistara on deputation, subject to getting necessary regulatory approvals. Air India and Vistara did not offer any comments. The sources told PTI that some first officers who can operate A320 family planes will be send to Vistara on deputation. Two of the sources said the number of narrow body pilots likely to be deputed to Vistara could be a little over 30. One of the sources said it will be the first time that pilots from Air India will be deputed to Vistara for operating narrow body aircraft. For operating Vistara's wide body Boeing 787 planes, around 24 pilots are already on deputation from Air India. They include 16 commanders and eight first officers, the source said. Vistara, a joint venture between the Tata Group and Singapore Airlines, has cut its
New service agreement unfairly treats permanent vs FTE staff with disparity in notice period and benefits
Its staff are upset over lack of career advancement opportunities because they haven't been promoted in the past seven years, according to the letter
Air India has received feedback on the new cabin crew uniforms, including about fabric issues, and will soon start their production for all the cabin crew after taking into consideration the inputs, according to people in the know. In December, the Tata Group-owned airline unveiled the new uniforms, designed by Manish Malhotra, for its cabin and cockpit crew. Initially, the uniforms were introduced with much fanfare for crew members of the carrier's A350 aircraft. When contacted, an Air India spokesperson on Monday said production programme for the uniforms for all its cabin crew members will start in about a week's time. Two persons in the know said there are some issues with the fabric used for the new uniforms, including that colour was fading fast. Another person said the feedback on the uniforms will be taken into consideration before starting production for all crew members. "Air India can confirm that the uniform sizing and production programme for our over 8,000-strong ca
Air India has received feedback on the new cabin crew uniforms, including about fabric issues, and will soon start their production for all the cabin crew after taking into consideration the inputs, according to people in the know. In December, the Tata Group-owned airline unveiled the new uniforms, designed by Manish Malhotra, for its cabin and cockpit crew. Initially, the uniforms were introduced with much fanfare for crew members of the carrier's A350 aircraft. When contacted, an Air India spokesperson on Monday said production programme for the uniforms for all its cabin crew members will start in about a week's time. Two persons in the know said there are some issues with the fabric used for the new uniforms, including that colour was fading fast. Another person said the feedback on the uniforms will be taken into consideration before starting production for all crew members. "Air India can confirm that the uniform sizing and production programme for our over 8,000-strong ca
According to Cirium, the Bengaluru airport presently manages approximately 5,145 flights per week. Tata-run airlines operate 1,538 of these flights weekly to and from Bengaluru airport
The partnership is aimed at expanding air connectivity as well as building maintenance, repair and overhaul (MRO) facilities at the Bengaluru airport
Jayaraj Shanmugam has previously worked with renowned companies such as Singapore Airlines, Qatar Airways, and Jet Airways
Air India hired more than 5,700 employees, including over 3,800 flying crew, in the financial year ended March 31, as part of the five-year transformation plan to revive the fortunes of the airline. As part of expanding its presence, the carrier launched 16 new routes, including 11 international ones, in the last financial year. It inducted four A320 neos, 14 A321 neos, eight B777s, and three A350s during this period. In his message to the staff on Friday, Air India CEO and MD Campbell Wilson said the airline has onboarded the first batch of cadet pilots who will soon commence ground training with its partner flying schools in the US later this month. "Also, after much hard work, our cabin crew team also cleared the backlog of training batches -- and marked the release-to-service of our 4000th new crew member since privatization!," he said. According to a communication highlighting the activities done during the take off phase of the five-year Vihaan.AI plan, the airline hired more