A consumer commision here has directed private carrier SpiceJet Limited to refund a senior citizen couple the amount they had paid for a flight cancelled during the COVID-19 pandemic. The commission held that the airline was guilty of deficiency in service by not refunding the ticket cost after the flight cancellation and despite clear guidelines from the Supreme Court and aviation regulator DGCA (Directorate General of Civil Aviation). The district consumer disputes redressal commission (Mumbai suburban) passed the order last month and its details were available recently. As per the order, the complainants, residents of suburban Chembur, had booked two tickets on June 24, 2020, from Mumbai to Pondicherry via Bangalore for a scheduled flight on July 1 and paid Rs 13,696 through a credit card for both tickets. As per their complaint, the couple later received an email from the airline informing them that their flight had been cancelled. In another email, SpiceJet told the couple th
SpiceJet, which has been dealing with major financial difficulties, was at the bottom of the chart, recording an average daily OTP of just 49.85 per cent, as per the ministry's data
Concerns over a wider conflict in the Middle East have prompted international airlines to suspend flights
The Japan Meteorological Agency urged residents to be careful of high waves, landslides, flooding of low-lying areas and rising or overflowing rivers in eastern Japan
An Air India flight with 116 passengers on board, which was about to depart from the Dabolim airport in Goa for Mumbai, had to abort its take-off due to a bird-hit on Wednesday morning, a senior official said. The incident took place at 6.45 am. Due to the bird-hit, smoke started emanating from the aircraft's engine following which the flight take-off was aborted, airport director M C Jayarajan told reporters in Vasco. The air traffic controller reported the incident to senior authorities, he said. The flight with 116 passengers on board was scheduled for Mumbai from the Goa International Airport at Dabolim, located near Vasco in South Goa, the official said. "The take-off was aborted immediately and the aircraft is parked in the bay for further investigation," he said. The Dabolim airport is a part of INS Hansa base of the Indian Navy. Jayarajan said the Airports Authority of India will take up the matter of presence of birds on the runway with the Navy. "This is a serious matt
IndiGo, India's largest carrier, operates 35 weekly flights between the two countries, according to aviation analytics firm Cirium
Delta CEO Ed Bastian said last week the outage had cost the US airline $500 million
Singapore Airlines on Friday appeared to no longer be using Iranian airspace for any of its routes
The Kushok Bakula Rimpochee Airport in Leh, one of the highest in the world, faces challenges due to mountain winds that necessitate flights taking off or landing in the morning hours
A rocket strike that killed 12 teenagers and children in the Israeli-occupied Golan Heights on Saturday has added to concerns that Israel and the Iran-backed group could engage in a full-scale war
Air India is offering full refunds or a one-time complimentary rescheduling for bookings confirmed for travel. The airline also shared a link and asked the people to check the flight status
IMD weather update: Mumbai is currently experiencing heavy downpours. An 'orange' alert has been issued for the Konkan region
The Rajiv Gandhi International Airport here, run by GMR group, on Friday put out an advisory saying that due to the global IT outage, the services of some airlines have been impacted. Airport sources said that as many as 23 flights -- 12 departures and 11 arrivals -- including Indigo's flights to Visakhapatnam, Tirupati, Ahmedabad and Bengaluru have been cancelled. We are closely working with all our stakeholders to minimise the inconvenience to our flyers. You may please get in touch with the airline concerned for updates on your flight information. We thank you for your support and understanding, the airport said in a post on social media platform X. Airport and airline operations faced significant disruptions on Friday due to the Microsoft outage, with airlines issuing advisories to passengers.
US Secretary of Transportation Pete Buttigieg said the department was monitoring the flight cancellation and delay issues
No passenger of the Newark-Delhi flight is stranded in the US due to this cancellation, says Air India
Canada's second largest airline, WestJet, said it canceled 407 flights affecting 49,000 passengers after the maintenance workers union announced it went on strike. The Aircraft Mechanics Fraternal Association said its members started to strike Friday evening because the airline's unwillingness to negotiate with the union made it inevitable. The surprise strike affecting international and domestic flights came after the federal government issued a ministerial order for binding arbitration on Thursday. That followed two weeks of turbulent discussions with the union on a new deal. WestJet said it will continue to park aircraft through Sunday for the long weekend culminating in Canada Day on Monday. The airline has about 200 aircraft and says they'll operate approximately 30 by Sunday evening. The airline's CEO, Alexis von Hoensbroech, put the blame for the situation squarely on what he said was a rogue union from the U.S. that was trying to make inroads in Canada. Von Hoensbroech sai
A hoax bomb threat was made with regard to an Air Arabia flight scheduled to leave for Sharjah from the Calicut International airport on Saturday morning, leading to the aircraft being grounded while the bomb detection squad of the police inspected it, airport sources said. One of the passengers who arrived on the aircraft from Sharjah to Calicut had left a note saying 'bomb' on one of the seats and it was found by the ground staff before boarding commenced, a senior airport official said. Subsequently, the police were alerted, the aircraft was grounded and the bomb detection squad carried out a thorough inspection of the plane, the official said. "It was later found that the note was a hoax bomb threat. The inspection and security drills have just been concluded. We are awaiting a report from the bomb detection squad before the flight is cleared for take off," the official said around 11 am. He also said that the flight, which was scheduled to depart around 8.30 am, will now leave
Canadian airline WestJet has begun cancelling some flights in anticipation of a strike by aircraft maintenance technicians, saying it wants to avoid having passengers and planes stranded if there is a walkout. WestJet said it expected to cancel about 40 flights from Tuesday through Wednesday, affecting 6,500 passengers. By Wednesday afternoon Eastern time, the airline had cancelled 20 flights, or 4 per cent of its schedule, after cancelling five flights Tuesday, according to tracking service FlightAware. The low-fare airline said it was trying to find alternate arrangements for customers whose flights were dropped. WestJet and the Aircraft Mechanics Fraternal Association are locked in negotiations for an initial collective-bargaining agreement covering about 680 mechanics. Earlier this week, WestJet asked the Canadian Industrial Relations Board to order both sides into binding arbitration. The union responded by notifying the airline of its intention to strike as soon as Thursday .
Panic gripped an Air Canada Toronto-bound flight after the Indira Gandhi International (IGI) Airport here received an email claiming a bomb had been planted on the airplane, officials said on Wednesday. The threat turned out to be a hoax. The Delhi International Airport Limited (DIAL) office received an email at 10.50 pm on Tuesday stating that a bomb had been planted in the Delhi-Toronto Air Canada flight, the officials said. "Following standard security protocols, a thorough inspection was conducted and nothing suspicious was found," a senior police officer said. Legal action in the matter is being taken, he said.
Air India's Vancouver flight from Delhi of June 1 finally departed at 3.15 am on Sunday after a delay of nearly 22 hours, a source said. The flight was scheduled to take off at 5.30 am on Saturday but a "technical" issue forced the airline to reschedule it. "The Delhi-Vancouver flight of Air India, which was to depart on Saturday morning, finally left at around 3.15 am on Sunday," the source said. "AI 185...was delayed because of technical issues and subsequently due to crew coming under the mandatory Flight Duty Time Limitations," an Air India spokesperson had said in a statement on Saturday. This was at least the third time in the last one week that Air India's ultra-long haul flights had to face inordinate delay for one reason or the other. Earlier, after a delay of more than 30 hours, the airline's Delhi-San Francisco flight, which was originally scheduled to depart at around 1530 hrs on Thursday, took off at 2155 hrs the next day. However, despite the passengers' plight due