A JipPhone customer from Kashmir has alleged that the device exploded while it was on charging mode. Soon, the photos of the exploded phone were shared on Twitter by PhoneRadar.
Responding to the allegations, Jio’s spokesperson said in a statement to Financial Express that the issue is a case of “intentional sabotage”. The Twitter handle that shared the picture of the burned device has now deleted the post.
“JioPhones are designed and manufactured with global standards, and each phone goes through stringent quality control process. The said incident has been reported to us. Our initial investigation suggests that this is a case of intentional sabotage,” said the company in a statement.
The Reliance JioPhone is India’s first 4G LTE-enabled feature with VoLTE capability. The pre-booking of the phone began recently. The first batch is already out and the second batch is promised by the company to reach by Diwali.
Recently, Micromax also joined the 4G feature phone bandwagon with the launch of Bharat-1 in partnership with BSNL.