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| Red flag over job losses | 03-JUL-09 |
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| The Economic Survey 2008-09 sounds alarm bells about the ongoing effects of the global slowdown on unemployment and has pressed upon the government the urgency of a major response, especially in the unorganised sector. This should comprise pro-poor public investment, schemes to protect and promote the incomes of the poor and expansion of the scope of social security schemes. |
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| Subir Roy: The 2020 challenge before IT-BPO | 10-JUN-09 |
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| What does India need to do to realise the full potential that information technology and outsourced business services (BPO) will offer in the next decade by building on the capabilities that it already has? The achievement so far — exports of $47 billion by 2008-09, giving it a 51 per cent share of the global outsourced market. |
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| IT-BPO promote gender inclusivity | 15-MAY-09 |
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| India has more working women than any other country in the world today. Of the entire workforce of around 400 million, 30-35 per cent are female. Of these, around 20 per cent work in urban India and this figure can largely be attributed to the growth of the IT-BPO industry, which is one of the largest recruiters of a qualified workforce in recent times. |
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| Subir Roy: Sea change ahead of IT-BPO | 13-MAY-09 |
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| India’s software and IT enabled services industry has had a dream run till now, capturing by 2008 a 51 per cent share of the global market for sourcing of technology and business services. But it now faces the biggest challenge of its lifetime. The world around the Indian IT-BPO industry is rapidly changing and it will have to transform itself extensively even to stay where it is. |
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| Tolerance for non-performance shrinks to zero in IT industry | 24-APR-09 |
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| Before the global slowdown, India’s IT services companies constantly worried about attrition rates and often lowered the bar on performance as a result. Over the past year, though, the new term is “downsizing” — shrinking the employee base so that employee costs match slower business growth. This fiscal, as the recession in the western markets start biting, their tolerance for non-performers is down to zero. |
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| Infy says will honour hiring commitments | 14-MAR-09 |
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| India’s second largest software exporter, Infosys Technologies, has said it will honour its commitment of employing all the candidates to whom it has issued call letters. |
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| Protectionist measures to hurt US economy: Nasscom | 11-MAR-09 |
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| Protectionist measures such as the ‘Buy America’ clause and the H-1B legislation suggested by the US government will not have any impact on India’s IT-BPO industry, says Nasscom, adding that, in fact, the measures will hurt the US economy. |
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| Slump in IT-BPO biz spells trouble for cab owners | 05-MAR-09 |
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| Following stringent cost-cutting measures by business process outsourcing (BPO) units and IT firms across the country, the business of call centre cab owners has dwindled by anywhere between 5 and 40 per cent. |
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| IT-BPO firms step up training spend | 01-MAR-09 |
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| Indian IT-BPO firms have stepped up investments by around 30-70 per cent on training and education of employees despite the economic slowdown. |
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| 'Ahmedabad, Jaipur potential BPO havens' | 12-FEB-09 |
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| As existing havens for outsourcing and shared services become increasingly saturated, newer cities are emerging as centres for these services. These cities offer new and improved incentive packages and talent availability is on a par with existing centres. |
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| Value of outsourcing deals to dip for Indian IT firms | 12-FEB-09 |
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| Indian outsourcers will have to face stringent client scrutiny and probably renegoniate service contracts, post Satyam fiasco, according to analsyts at the Nasscom Leadership Summit here. Peter Redshaw, vice-president (IAS Banking & Investment services), Gartner said their Indian companies could see a dip in the cumulative values of outsourcing deal sizes. |
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