Business Standard

Zomato in a spot as 10-minute delivery plan faces ire from all quarters

Restaurants are, at the moment, averse to the 10-minute delivery plan

Zomato
Premium

(Photo: Bloomberg)

Deepsekhar Choudhury Bengaluru
Food aggregator Zomato’s announcement to pilot a 10-minute delivery service has drawn ire from several quarters – gig workers, market experts, social media users and restaurants. 

After Congress leader and member of parliament Karti Chidambaram tweeted that he would raise the issue of gig workers in Parliament, Zomato founder and Chief Executive Officer (CEO) Deepinder Goyal responded to him, saying that delivery partners would neither be penalised nor incentivised for on-time deliveries.

Further, Goyal shared a plan laying out the mechanics of the 10-minute delivery service. According to the plan, the service would involve restaurants preparing the order in 2-4 minutes, while

Don't miss the most important news and views of the day. Get them on our Telegram channel

First Published: Mar 22 2022 | 11:51 PM IST

Explore News

To read the full story, subscribe to BS Premium now, at just Rs 249/ month.

Key stories on business-standard.com are available only to BS Premium subscribers.

Register to read more on Business-Standard.com