FM Sitharaman gives Infosys September 15 deadline to fix I-T portal snags

The summon to Parekh was triggered by inaccessibility of the portal during the weekend due to some maintenance activities

Finance Minister Nirmala Sitharaman on Monday asked IT services provider Infosys to fix persistent technical issues in the new tax filing portal by September 15 ahead of the tax returns deadline.

The company was also nudged to ramp up resources to ensure services to millions of taxpayers. Sitharaman summoned Salil Parekh, managing director and chief executive of Infosys, at her office seeking explanation over the company’s inability to resolve the snags in the portal even after two-and-a-half-months since its launch.

Within hours of its launch on June 7, complaints had started coming in with users saying they were facing issues such as