 "Taxpayer charter, faceless assessment may not always reduce torment: Expert")
Taxpayers’ charter unveiled by Prime Minister Narendra Modi on Thursday is designed to build trust between the income tax department and taxpayers but the government needs to carry out reforms in administration to make it really work, say experts.
Faceless assessment, which was expanded to the entire country by Modi, is likely to reduce litigation in general, but it would work otherwise in complex cases.
The charter has several good points such as treating every taxpayer as honest unless there is a reason to believe otherwise, providing fair, courteous and reasonable treatment etc. However, these are statements of intent and
