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Jet Airways clarifies on cancellation of 14 flights, calls it 'operational' glitch

ANI  |  New Delhi [India] 

Clearing air over the cancellation of 14 flights on Sunday after some pilots reportedly called in "sick", on Monday clarified that flights were cancelled owing to "unforeseen operational circumstances" and not because of "pilots' non-cooperation".

Some on Sunday claimed that as many as 14 flights were cancelled after some pilots reported "sick" over non-payment of salaries.

A spokesperson, in a statement, said, "The Company continues to enjoy the complete support and cooperation of all its employees, including pilots and engineers, individually and through their respective bodies, who have extended their solidarity and full support to the The would like to reiterate that the reason for the cancellations of 2nd December flights was due to an unforeseen operational circumstance, and not pilot non-cooperation, as is being unduly speculated."

The further said that passengers of the affected flights were duly informed about their flight status via alerts and "re-accommodated and or compensated in accordance with regulatory policy.

"Jet Airways has a transparent and open culture and employees as well as the management regularly engage through various forums to discuss and resolve matters of mutual concern via internal, defined, consultative processes. The management is in regular dialogue with the pilots and other teams to discuss and resolve on-going issues including disbursement of salaries. As stated earlier, Jet Airways is committed to meet its obligations and has been progressively addressing this issue with the employees," the statement added.

Regretting the inconvenience caused to its passengers, the said that it continues to have adequate pilots and runs a safe and reliable scheduled operation with rising on-time performance.

Aviator's Guild (NAG), a domestic pilots body of Jet Airways also issued a statement saying that it is committed to and confident of working through and resolving any challenges including disbursement of salaries, with its management team at

"We will endeavour to assist and be a part of the solution for our company in facing these challenges. This we will do through continued dialogue and ensuring that we work with the management to achieve the efficiencies and enhanced service standards, to create a for the future," the statement read.

"We look forward to a long and continued relationship with the company and are confident of the airline's sustainability in short as well as the long term," NAG added.

(This story has not been edited by Business Standard staff and is auto-generated from a syndicated feed.)

First Published: Mon, December 03 2018. 11:17 IST