Avert disaster

The government should give him two months and commenced the GST on September 1

With reference to “No time for software testing now: GSTN chairman Navin Kumar” (June 26), the news on the front page of Business Standard sent shivers down my spine. I faced a similar situation in 1986 in the Bombay Custom House when the computer system was introduced. I was the collector of customs and had to face the terrible situation of failing software every now and then leading to agitation by importers and exporters. All trade and industry associations used to swoop down on me blaming the stoppage of work. I managed to carry on temporarily with manual processes but