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The giant's growing pangs

Changes in management, poor pilot planning and growing faster than expected are making the market leader's ride bumpy

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Anjuli Bhargava
The last few weeks have been harrowing for Indian fliers. On the one hand, Jet Airways — gasping for life — has withdrawn from many domestic routes and cancelled as many flights as it liked. Adding fuel to fire, IndiGo, the market leader, started cancelling flights all of a sudden. Together, this led to chaos, frayed tempers and haywire schedules at many airports across India.

While Jet’s troubles are well known, IndiGo seems to have partly created its own problems and is bearing the brunt of it. The airline grew at breakneck pace and operates a fleet of 208 aircraft including
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First Published: Feb 25 2019 | 9:04 PM IST

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