Unjust tirade: Need for soul searching on the state of Indian economy

If the KYC norms are not followed strictly, toxic accounts could creep into the system

This refers to “The curious case of an upset FM & an apologetic banker’’ by Tamal Bandyopadhyay (March 18). The author has raised some pertinent questions in the piece. The ferocious tone and words used in the interaction appearing in the alleged video were surprising. The issue raised in the meeting in Assam was that a large number of accounts were not being made operational by the banks. These accounts are kept inactive due to Know Your Customer (KYC) formalities not being completed. The SBI cannot be faulted on this score. There have been cases in the past where some