Illegal loan apps
owned by Chinese entities, and hence popularly known as Chinese loan
apps, are currently under the Reserve Bank of India
(RBI) and the Government of India’s scanner. In January-February this year, an RBI
working group had found that about 600 of the 1,100 apps
hosted on various stores were illegal. To deal with this menace, the RBI
recently decided to prepare a white list of legal apps
. The Ministry of Electronics & Information Technology
will then ensure that only these white-list apps are available on app stores.
These illegal loan
apps lure potential victims with the promise of easy loans
. They then charge high interest rates, high processing fees, and sometimes other hidden charges. Borrowers who fail to repay their dues on time face huge penalties and also harassment. Some of these apps even steal contacts and other details from borrowers’ phones, which they then use to blackmail borrowers.
Check for authenticity
Before availing a loan from a digital lending entity, check its genuineness. “First check whether the loan app is registered with the RBI
. If it does not have a registered, secure website and a physical address, chances are that it is a fraudulent app,” says Pinakin Dave, country manager–India and SAARC, OneSpan. Be wary if the app seeks personal data. “Be warned if, after you have downloaded the loan app, it asks for permission to access your contacts and photo gallery,” says Sugandh Saxena, chief executive officer (CEO), Fintech Association for Consumer Empowerment (FACE).
The easy loan trap
Fraudulent loan apps try to tempt borrowers by asking for very few documents, which makes them attractive to those looking for a quick loan. “Avoid a loan from an app that doesn’t ask for documents to verify your credentials. Also, genuine lenders will look into your payment history and credit score to determine your repayment capability, and also to decide the interest rate they should charge. If a loan app doesn’t ask for your credit history, it could be a fraudulent entity,” says V Swaminathan, executive chairman, Andromeda Loans
Saxena adds that borrowers should also be careful if the app promises too-quick disbursal, and doesn’t provide adequate information on the terms of the loan, such as interest rate, repayment schedule, etc.
Borrowers should also steer clear of apps that ask for advance payments. “Legitimate apps will never do that,” says Dave.
A few precautionary measures
Before downloading an app, check its antecedents. “Verify the partnership between the regulated entity (RE) and the lending app. This can be done by visiting the website of the lender mentioned on the app. If the RE’s website doesn’t mention the name of that app, don’t proceed,” says Saxena.
Borrowers should also not allow the app to access personal data on their phone. “Fraudsters use these extra permissions to extract data from users, which they then use to blackmail them later,” says Dave.
Install security software. “Customers should install trusted malware software on their devices and keep them updated,” adds Dave.
If already trapped
Borrowers who have already fallen into the trap of an illegal app and are being harassed by its recovery agents should lodge a complaint. “Immediately file a complaint at the nearest police station and the cyber cell of the police for redressal,” says Saxena. Taking legal recourse, however, could be time consuming and expensive.
“Recovering any money paid to a loan app will require a long and arduous process through the civil or consumer courts. Although criminal proceedings may bring the operators to justice, customers may not always be able to recover their losses,” says Swaminathan.
If you need emergency funds, there are other loan avenues you can try. “Try to get an instant personal loan from a bank or avail a secured loan such as a gold loan. Personal loans
can be approved in less than a day. Gold loans are also disbursed fast,” says Swaminathan.