Dream Tqm Team

The basic principles in TQM are universally applicable. The tactics may differ, but the strategies stay the same, explains Thor. Recently, the couple brought its strategies to India, through a series of seminars organised in collaboration with the National Productivity Council (NPC).

We are very impressed with Indians. They are extremely intelligent and dedicated. But where are the women? asks Jarrett. She gripes that in all the cities they visited, participation from women was woefully lacking. This comes from the woman who carved a niche for herself in what was regarded as a